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Frequently Asked Questions




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Return Policy

  • What is your return policy?
    • was founded with our customers best interest in mind. We offer a 14-day return or replacement on all online purchases if the product has defects. Re-shipping charges apply to all replacements or exchanges. Returned items must be in their original condition and packaging. Contact us to request a Return Merchandise Authorization (RMA) number in order to ensure proper credit for return.

Site Security

  • Do you store my credit card number?
    • No, we don’t store any credit card info in our own server.
  • Is it safe to order online from your site?
    • Yes, we use liquid web server, which has one of the highest web safety ranking among all server provider, we also monitor the website frequently to make sure not suspicious activities. We have in business for over 10 years and have not have any issue with the web security
  • Is my information safe with you?
    • Yes, we only store customer name, contact info., and previous orders. We don’t store your credit card or bank info so you are safe.

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